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Frequently Asked Questions and their answers:
1. What is fully furnished apartment?
A fully furnished apartment is your own private, self-contained apartment, an "unhosted accommodation", complete with kitchen. People compare it to experiencing what living in Manhattan is like as a local, not just a tourist.
2. What does fully furnished apartment include?
All accommodations are freshly cleaned before your arrival and include bed linens, pillows, blankets and towels. You are not expected to clean the accommodation before you leave, although it is appreciated if you take out the garbage. Cable TV with 300 c
3. Do you accept pets?
Sorry no pets.
4. Is smoking allowed at your accommodations?
We only have non-smoking accommodations.
5. What are your check-in and check-out times?
Check in time is 3:00pm & Checkout is 11:00am. If early or late check in or checkouts is
6. How do I get the keys to the apartment?
The owner or the housekeeper will meet you at the apartment to hand over the keys.
7. How do I make a reservation? How do I pay?
Your reservation is secured with a credit card.
For a furnished apartment, we will require a deposit of $ 500
8. What is your cancellation policy?
For a Furnished Apartment the details are in the contract.
Smoking is prohibited anywhere on the premises.
We recycle! Please abide by posted New York City recycling rules.
Sorry, pets are not allowed.
9. How are refunds handled?
Your rental agreement clearly communicate the refund policy
10. What method of payment should I use?
Credit Cards & Personal Checks
11. What is the penalty if I need to cancel my reservation?
Your rental agreement should clearly communicate penalties associated with canceling your contract. It's acceptable to for owners to charge a fee if the cancellation is made 60-90 days out from the reservation.
Cancellations due to weather conditio
12. What type of pre-arrival information should I expect to receive?
The owner will provide you with:
* The property’s physical address, and any other property access detail
13. How do I check-out of my vacation rental?
Check-out instructions are given in the contract.
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